In this course, we work purposefully with inclusive language and communication. This can relate to a wide range of preferences stemming from personality profiles, generational differences, gender, and more. In a global context, where colleagues have different cultural backgrounds, there will be variations in how direct communication is, how much nonverbal communication matters, and how to best create shared understanding.
In international organizations, the common working language—often English—plays a special role. Here, inclusive language also involves how and when we communicate in English, both verbally and in writing.
During the course, we co-create concrete guidelines and share practical tips on how to make your English more inclusive and accessible for everyone—in other words, how to improve what we call ‘global English’.
By the end of the course, you will be more aware of situations where your language may unintentionally exclude colleagues, and you will take away tools to communicate with a stronger focus on fostering psychological safety, well-being, and belonging for everyone, regardless of their background.


