Learn how to design and facilitate Cultural Intelligence workshops in your organization


Working in multicultural groups or teams can complicate the collaboration due to misunderstandings, frustrations etc. But working in multicultural groups also has great potential when you know how to benefit from the cultural diversity and increase productivity, innovation and creativity. As a CQ-Cultural Intelligence trainer, you will gain competences & tools to design and facilitate workshops in your own organization in order to support employees and leaders to be more inclusive and cultural intelligent. During the workshop you will gain new evidence-based knowledge about cross-cultural and virtual collaboration and you will learn how to run engaging, cultural inclusive and involving workshops, both in-person and virtually.


What is CQ (Cultural Intelligence) and why is it crucial in a global workplace?

  • The four components of CQ: CQ Knowledge, CQ-Drive, CQ-Action, CQ-Strategy

The role of the facilitator in cross-cultural training sessions. How to facilitate evidence-based knowledge in fun, engaging, effective and inclusive ways in your own organization. 

  • In-person facilitation
  • Virtual facilitation

Cross-cultural differences in working style and their impact. How to facilitate knowledge on cultural dimensions, example of how to conduct exercises, reflections, learning point etc. in workshops. How to use the research of cultural differences and still be mindful about interpersonal differences.

  • Power distance: Who has the power; how are decisions made; what is expected from a manager/employee in different cultures.
  • Responsibility: Who has it and why? Top-down or delegated; how to empower across cultures.
  • Risk willingness: Cross-cultural (and interpersonal) differences on whether to avoid or welcome risk; how much instruction and approve is expected from the manager in different cultures. 
  • Communication style: How messages are delivered differently across cultures (and personality styles); how comfortable people are across cultures with confrontation; how to adjust your communication style when working globally; how to avoid misunderstandings.
  • Feedback: How to give feed-back in a cultural sensitive way across cultures; how to encourage feedback from you international employees.
  • Task or relationship-orientation: Get to the point or small-talk when working together? Why 75% of the world’s population is relationship-oriented and how important it is; how to build relations with your international employees or in a global (and virtual) team. 
  • Body language and expressiveness: To which degree is it acceptable to show and express our feelings in a working situation in different cultures? 
  • Time perception: How we deal with time and deadlines across cultures.

How to work effectively across cultures and achieve the cultural diversity bonus:


  • What does it take to turn cultural differences into an advantage? 
  • The cultural diversity bonus 

Virtual collaboration in multicultural teams:


  • Challenges and benefits of working virtually
  • Which media to use when for effective virtual communication
  • How to run effective, interactive and culturally inclusive virtual meetings 
  • Avoid multitasking on TC calls
  • How to create dynamic brainstorming and decision making virtually
  • Building trust across cultures and virtually

Skill development. You will train your skills to:

After the train-the-trainer-session you will gain competencies to design and facilitate workshops on CQ and train your participants to:

  • Understand what cultural intelligence is and how it can support a global worker
  • Adapt communication and avoid misunderstandings 
  • Optimize collaboration with global colleagues with many different cultural backgrounds 
  • Be aware of blind spots
  • Build relations and trust in an international context 
  • Decode situations in a cultural context and act more culturally intelligent 
  • Understand how virtual collaboration effects your collaboration and optimize the virtual interaction and communication
  • Make strategies on which media to choose when
  • Use new tools and knowledge about how to optimize virtual collaboration with international colleagues 
  • Develop team or personal actions on how to benefit from the cultural diversity and reach the cultural diversity bonus
  • Make personal strategies and plan how to implement them in your everyday working life
Sign up
“In DFDS we have been focusing on utilizing the potential within cultural differences. Signe Ørom has been facilitating a number of customized workshops for various groups of our employees. As the demand for training and insights regarding cultural differences increased in the organization, we decided to develop internal competences for managing the request for cultural training. Signe Ørom is highly competent and professional. We have benefited substantially from her experience and insights – and due to her positive, customer-oriented approach, we have enjoyed spending time with her during the numerous processes and workshops.
referencer connecting cultures
Kasper Damgaard-Richardt
Vicepresident, Training and Development at DFDS

When: August-October 2021

Where: Copenhagen + on ZOOM /TEAMS

Price: 22.500 kr. ex moms

Language: English 

Sign up: On our homepage or

Max 10 participants